Help Center

What do I need to get started with Vista TV?

Internet access  (constant speed of 2.0 Mbps or more - for tablets and phones, 5.0 Mbps or more for single stream on a TV, PC, or Mac and 25 Mbps or more is recommended for households who maintain Internet use on multiple devices).

A supported device such as a smart phone, tablet, laptop computer, or streaming device.

 

Where can I watch Vista TV?

Vista TV works anywhere with a high-speed internet connection. You can enjoy watching your favorite channels on your big screen at home, or take it with you. Simply download the app and stream on the go!

 

What devices support the Vista TV?

Vista TV is currently available through multiple platforms, including streaming devices, computers, Smart TVs, mobile devices, tablets, and more!

 

Can I watch Vista TV on multiple devices at the same time?

You can watch Vista TV on up to 6 devices simultaneously.

 

Are all channels available in HD?

Yes, a majority of our channels are available in HD. Vista TV provides a high-quality television experience inside and outside of the home, anywhere a wired, Wi-Fi, or mobile broadband connection is available.

 

How do I sign up for Vista TV?

Signing up for Vista TV is simple! Click on the Sign In button at the top-right of your browser window. You'll see a sign in window that will appear and ask you to enter your information and create a unique and secure password. That’s it! You are ready to place your first order!

Next Step: Click on SUBSCRIBE button and choose your device and subscription plan. You can take advantage of one of our promotions to receive a free devices. After filling out a payment form and submitting order you will receive an email with your login credentials.

You can start watching Vista TV right away in your Google Chrome browser, or install the Vista TV app on your phone or tablet. Once you receive your new device, you'll be able to enjoy watching Vista TV on your TV.

 

How do I check for an update of my Vista TV app?

Many of the devices and platforms that support Vista TV normally update apps automatically.

 

How do I refer a friend to Vista TV?

Our Refer a Friend program makes it super easy to be rewarded. If your friend becomes a paying subscriber to a Vista TV, you will get a discount on your Vista TV subscription.

 

How do I cancel Vista TV?

If you need to cancel your monthly subscription, please send us email to info@vista.tv with your name, login credentials and the reason you are leaving the service.

After you cancel, your current paid subscription will run for the duration of your billing cycle or for any prepaid period. This means you can enjoy your subscription until your renewal date. If you cancel during a free trial, service will be terminated immediately. Please note that we do not provide refunds for prepaid or partial months of service.

 

What Smart TVs is Vista TV available on? Coming soon! Full line of Smart TV features.